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Products
- Network Solutions
- Web Design and Consultation
- SUPPORT
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With superior buying power, Valli is able to represent and select the right desktop and server equipment for your business. Valli is your local service company for the follow equipment providers: |
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SOFTWARE. Each client’s unique requirements are carefully evaluated by our design engineers; a thorough layout of the network infrastructure and capacity plan is then created. This typically includes a complete materials list, specifications, physical network/cable/wireless coverage maps and instructions regarding special installation needs for each site. A detailed budget estimate is also developed with each design package to assure complete understanding with our clients regarding expectations and expenditures. |
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| HARDWARE. Whether our clients need a single PC, a hardware upgrade, or a full installation for a new facility, Valli’s certified engineers are qualified to advise, install and support the appropriate solution. Valli can provide complete Project Management services and act as a dedicated point-of-contact for our clients, overseeing all aspects of implementation and ensuring that all objectives are met within an agreed-upon time frame. | ||||||
| EXPERTISE. As networks become more mission-critical, your organization needs to shield itself from data loss and network failure. Occasional problems are inevitable, so you need to be prepared to immediately restore your systems. Because of Valli's diverse staff of field resources we are able to respond quickly to problems occurring across a variety of platforms in almost any location throughout the Treasure Valley. We can help you optimize the performance and availability of your IT networks, information systems and applications, while providing the foundation for mission-critical network operations. | ||||||
Valli Information Systems specializes in providing complete network solutions tailored to the specific needs of each client. The company is dedicated to providing world-class information technology products and services with a focus on exceeding customer expectations. Valli Information Systems, implements and supports various types of infrastructure solutions for clients throughout the Treasure Valley: WAN, LAN, Wireless, Servers, Desktops, Structured Cabling, etc. |
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DESIGN. Our certified design engineers create a thorough network infrastructure design and capacity plan based on our clients' unique requirements. The design typically includes a complete bill of material, specifications, physical network/cable/wireless coverage maps, and instructions regarding any special installation needs at each of your sites. We also develop a budget estimate to accompany each design. |
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IMPLEMENTATION. Valli Information Systems delivers a variety of complex implementation services including on-site systems integration, structured cabling and hardware installation throughout the Treasure Valley. We plan, direct, and coordinate the activities of installation projects to ensure that the client's objectives are accomplished within the agreed-upon time frame. Valli's Project Manager handles all aspects of the implementation phase and is a client's single point of contact through project completion. |
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ADMINISTRATION. As networks become more mission-critical, your organization needs to shield itself from data loss and network failure. Occasional problems are inevitable, so you need to be prepared to immediately restore your systems. Because of Valli's diverse staff of field resources we are able to respond quickly to problems occurring across a variety of platforms in almost any location throughout the Treasure Valley. We can help you optimize the performance and availability of your IT networks, information systems and applications, while providing the foundation for mission-critical network operations. |
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Valli can help you plan, design and produce a website that reflects positively on your business and the people who support your customers. |
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PROCESS. Your website is a crucial part of your business. From site build to monthly maintenance, Valli Information Systems, Inc. can assist you with your needs. The initial process is to meet with you and discuss what those needs are and how we can help you achieve your goals. A per client need quote will be documented and discussed with you, and then your site construction will begin. |
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PRICING. Each website is different and customized to client need. Prices are based on how simple or complex your site may be, along with other deciding factors such as logo creation, custom graphics creation, database interactivity and so on. Valli will provide affordable options for your website and internet technology requirements. Give us a call today! |
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HOSTING. Valli Information Systems, Inc. also offers a variety of hosting packages for your website. Please contact us via e-mail or by phone at 208.459.3611 (800-627-3283) to discuss these options. |
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TECHNOLOGY. Valli uses the most up-to-date software, including: HTML, PERL, CGI and C++, Java, ASP, PHP and SQL, Adobe (Illustrator, Photoshop, Flash, Dreamweaver, Fireworks), and Unix scripting. |
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Valli is committed to creating an environment for our clients where we can provide the complete spectrum of computerized services. |
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| SOFTWARE. Valli is dedicated to providing a quality level of support at an equitable price to all our customers after the sale. Our software support contracts guarantee a response within two hours of the initial call. However, our average response over the last seven years has been within thirty-five minutes of the initial call! Once a client calls our office, the receptionist enters a brief summary of the problem into our Precision Response and Operations Program (PROP) system. PROP assigns a case number to the call, which is relayed to the caller for quick reference or follow up inquiry. Once the case has been entered into the system, it is automatically released into the support department queue. The first available software support specialist captures the case and reviews the initial problem summary entered by our receptionist. The PROP system has an interactive knowledge base that provides the specialist with resolution options to historical problems of the same nature. Quite often, the specialist can tell what the proper resolution is before even calling the customer back. However, they can access a series of modems to connect to the customers system for on-line resolution if needed. We can even take control of their screen to show them how to perform a particular function within DataPulse or show them another way that may be more effective for them. Once connected, we can send or receive files between the two computers to expedite the problem diagnostic period or update your system. |
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| HARDWARE. Valli’s hardware support department has over 50 years of technical experience. The hardware services division has been awarded a Novell Gold Reseller authorization, a Microsoft Solution Provider authorization, and an A+ Authorized Service Organization rating from the Computing Technology Industry Association. | ||||||
| SERVICE PLANS. We offer a full range of service contracts. From time & materials, where you are billed only for the time spent working on your equipment, to a complete replacement contract where VIS covers all cost for any failure. Your representative will review the hardware service options and pricing after finalizing the hardware configuration. | ||||||
